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Main Services Provided by the Bureau
1. ICT Infrastructure Development and Administration Section
This sector is responsible for ensuring the region’s digital connectivity and provides the following services:
- Woredanet Expansion and Management: Making the government network (Woredanet) accessible and managing its operations.
- Video Conferencing Services: Establishing video conferencing centers and providing real-time communication services.
- Hosting and Data Services: Providing website and system hosting for government institutions, Domain Name registration, data storage, and backup services.
- Security Monitoring: Protecting and monitoring data and network security.
- Community Communication: Establishing and managing community radio stations, call centers, and public information centers.
2. ICT Equipment Maintenance and Renovation Section
This sector ensures the readiness and sustainability of technological tools through the following services:
- Maintenance and Repair: Providing repair services for computers and related technological equipment and establishing maintenance centers.
- Technical Specifications and Design: Preparing accurate technical designs and specifications for the procurement of technological equipment.
- Capacity Building: Establishing computer training centers and providing training on equipment handling and usage.
- Technical Consultancy: Providing advisory services regarding equipment supply and administration.
3. Software System Development Section
This sector focuses on digital solutions to modernize government operations:
- System Development: Developing and customizing complex and non-complex software, websites, and portals based on institutional needs.
- Quality and Standards Control: Preparing software standards and performing system audits.
- Competency Certification: Providing competency certification and licensing for private organizations engaged in the technology sector.
4. Innovation, Research, and Radiation Control Section
This sector focuses on future-proofing and safety:
- Innovation Support: Establishing startup centers, supporting creative works, and facilitating the creation of startup funds.
- Intellectual Property (IP) Protection: Providing support for innovators to gain legal recognition and ownership rights for their inventions.
- Radiation Control: Monitoring radiation-emitting devices in health facilities and protecting the public from unnecessary exposure.
- Science Communication: Establishing science clubs in schools and organizing “Science Week” events to promote a culture of innovation.
Summary: The Bureau provides a comprehensive and integrated suite of services to the regional government and the community, ranging from basic infrastructure development and equipment maintenance to advanced software development, innovation support, and research.